special limited time offer

Your Go-To Team for Tech Support & Implementation

Gain access to tech support and implementation requests for a flat monthly fee.
No contract. No hidden costs. Cancel anytime.

Tech obstacles?
Let’s make them a thing of the past…

Imagine the relief and freedom you’d experience by entrusting all your tech support needs to a team of experts. Picture yourself dedicating time and energy to what truly matters in your business, while we handle the complexities of tech for you.

With the Ascendz Team as your trusted ally, you can regain control of your time and maintain your peace of mind, all without straining your budget. Let us be the seamless, supportive extension your online business deserves.

The whole experience has been very easy. The team are dedicated to supporting your business and making sure the right tech is in place which enables your business to function and grow with ease. This is one of the best investments I have made and I would highly recommend this to anyone who has a online business as it is extremely cost effective and it saves you energy trying to figure it all out yourself.

Anne-Marie

Soul Awakening Academy

The types of tasks we can support you with…

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Email Automations

Newsletters, campaigns, sequences, tagging and segmenting...we can assist with all things email marketing-tech related, in tools such as Mailerlite, ConvertKit ActiveCampaign etc.

Website Edits

Amending an existing page, building a new page, adding a blog post, embedding a calendar or form...we can support you with all of these website tasks and more.

Funnels

Have the bare bones but need help pulling it all together? Send us your copy and we will help you create your funnel pages, set up your emails and integrations - then test it all before go live.

Domain Configuration

If DNS, CNAME and MX records are a minefield for you then we're on hand to take the stress away. We can support with set ups and migrations so send these requests our way.

Integrations & Automations

Dreaming of automating your business for maximum efficiency? Whether it's via native integrations or through the use of bridging tools - we can get your platforms talking to each other so that things run smoothly.

Payment Gateways

If you can't take money, you can't make sales. We can assist with getting your carts and payment gateways set up and functioning. Stripe, PayPal, Square, ThriveCart, SureCart, SamCart etc. we have you covered.

Think of the Ascendz team as your go-to for a wide range of tech tasks. Our team has years of experience under our belts, so whether it’s setting up your email automations, integrating your payment gateway, or migrating your website from one host to another, we’ve more than likely done it before (and if we haven’t we more than likely can figure it out).

We’re literally here to take the tech load off your plate so you can focus on other things.

Platforms we specialise in

Often when it comes to all-in-one platforms, our clients are only leveraging a small percentage of the possible functionality. Sometimes this is ok because they have a wider tech stack, but sometimes they’re simply leaving money on the table. We can help you work out what your tech stack should be and help you leverage and maximise the following in your business:

Other tools we can support you with

Our knowledge and skills aren’t just limited to the 3 all-in-one platforms above.
Here’s a non-exhaustive list of some of the other tools we know and love.

How it works

Submit your requests today and have them completed in next to no time.

Step One

Get Started

Sign up below and then follow the instructions in your welcome email which explains how to submit your task requests.

Step Two

Delegate

Take a load off or dedicate more time to working on your business, whilst the team get to work implementing your tasks.

Step Three

COMPLETION

Get your completed task back, with a quick turnaround and then we'll move onto the next task in your queue.

Pricing

Select your plan. No contract. No hidden costs. Cancel anytime.

I am finding the service excellent so far. The turnaround and ease of use has far exceeded my expectation.

Donna N The Noble Art of Yoga
Donna N

Do you guys always work this quick?… The service has been SPOT ON !!!!! Honestly I wish I’d bloody done this sooner.

Laura Bannister LKB Fitness
Laura Bannister

Working with the team has been an absolute breath of fresh air, pain free and hassle free. I am the world’s worst when it comes to tech and Ascendz have made it easy for me. The team fully recreated my websites, I now have funnels, all tech connected in the background, payment gateways…just brilliant. My previous site was static, just like an online brochure. I would only work with this team now. Brilliant!!

Laura Royal DNA Coach
Laura Royal

Using your services has been game changing! The team are awesome! I highly recommend to everyone!

Merrisha Gordon Merrisha Gordon Coaching
Merrisha Gordon

Frequently asked questions

Service

How many active requests can I have at a time?

  • On the Lite plan you can have 1 active ticket at a time.
  • On the Boost plan you can have up to 2 active tickets at a time.
  • On the Ascend plan you can have up to 3 active tickets at a time.

This essentially means you can submit as many requests as you like, but we will simultaneously actively work on the number of tickets permitted in your plan.

How many requests can I submit per month?

The number of requests you can submit per month depends on the plan you are on:

  • Lite Plan: 10 Requests
  • Boost Plan: 25 Requests
  • Ascend Plan: Unlimited Requests

What is the turnaround time for a request?

The turnaround time for a task firstly depends on the plan you’re on.

  • Lite: 2-4 Working Days
  • Boost 1-3 Working Days
  • Ascend 1-3 Working Days with Priority Support

Secondly it depends on the nature of the task. Clearly if something is more complex it will take longer and if for any reason a task is going to fall outside of our typical turnaround times we will let you know.

Also, please note maintaining a high quality service is important to us, so whilst we will endeavour to complete your tasks quickly, we won’t churn them out just to get them out of the queue. We diligently check the work we complete.

What kinds of tasks can you support me with?

We can support you with a range of tasks, far too many to list here – but here’s a few to give you a pointer:

  • Website Page Creation
  • Website Updates (inc. blogs)
  • Funnel Page Creation
  • Funnel Automation
  • Lead Magnet Creation
  • Simple Canva Graphics
  • Affiliate Program Creation
  • Email Sequence Set Up
  • Newsletter Set Up
  • Launch Tech
  • Deadline Funnel Set Up
  • Zapier Automations

The above isn’t an exhaustive list by any stretch of the imagination, so if you’re in doubt about whether we can help you with a specific task, simply drop us a line and we will let you know.

Are there any tasks you won't do?

We really focus on marketing tech implementation which includes anything related to funnels, websites (excluding custom coding) and analytics.

We’re happy to do tasks such as setting up email automations, integrating platforms with each other, setting up payment gateways, editing web pages, creating funnels (copy/branding etc. supplied by client), lead magnet creation (simple Canva designs) setting up chatbots etc.

We cannot support you with paid ads – i.e. Facebook/Instagram, Google, YouTube ads etc. We also do not schedule social media posts on the Lite or Boost Plan.

Can I speak with someone when I need to?

Calls are not included as standard, unless you are on the Ascend plan.

What platforms do you work in?

Where possible we try and accommodate our clients and work with their preferred tech stack. 

Some of the many platforms we work in are:

  • WordPress
  • Kajabi
  • Kartra
  • ActiveCampaign
  • Mailerlite
  • LeadPages
  • GrooveFunnels
  • ThriveCart
  • ClickFunnels
  • Keap
  • Deadline Funnel
  • Wix
  • Squarespace
  • Canva
  • Dubsado
  • ManyChat
  • Slack
  • ClickUp
  • High Level
  • ConvertKit
  • HubSpot
  • SureCart
  • Google Workspace
  • Siteground
  • Vimeo
  • Zapier
  • WooCommerce
  • Calendly
  • Zoom
  • EasyWebinar
  • WebinarFuel

Plus so many others.

If in doubt, just ask.

What does the Ascend plan strategy call cover?

If you’re on the Ascend plan you can book a strategy call each month. 

This call is tailored to your needs and you can use it to discuss tech and/or marketing strategy, which in turn will help you identify the tasks you need to delegate to the team.

General

What are your hours of operation?

Our standard hours of operation are Monday to Friday, 09:30 – 16:30 GMT/BST.

Can I change my plan later?

You will be locked-in at the rate you sign up for. The price will only change if you choose to cancel and come back at a later date.

Why wouldn't I just hire a Tech VA?

If you’d like to hire a Tech VA you absolutely can – however the typical Tech VA costs in the region of £40/hour. 

Additionally, as an individual a Tech VA may not have the breadth of knowledge and expertise that our team does. We use a range of platforms and solutions and have years of experience individually and collectively.

With Ascendz, you’re effectively gaining access to multiple Tech VAs instead of just one.

Do I get a dedicated person to work with?

The Ascendz team has a range of experience and different skillsets spread across the team. For this reason, instead of being assigned a dedicated person, we will assign your request to the best suited team member.

Where possible we do try and have a single team member see a task through to completion – but sometimes it may need to pass hands depending on availability.

Can I cancel after a month?

The service is fully flexible and so you can stay with us for just a month if that’s all you require.

Whilst we encourage you to stick with us and really make the most out of having an expert team as an extension to your business – we do not lock you in.

Where are the team based?

The Ascendz support team are currently all UK based.

Do I get a refund if I cancel mid month/quarter?

As per our terms and conditions, refunds or partial refunds are discretionary and only offered in exceptional circumstances.

Will the price increase?

You will be locked-in at the rate you sign up for. The price will only change if you choose to cancel and come back at a later date.

Didn’t find the answer you were looking for?
Book a free call to discuss further.

I express immense gratitude for the exceptional services provided by Ascendz. As a small business owner seeking an online presence, I was initially overwhelmed and unsure where to begin. Following a consultation call with the team, my concerns were alleviated. They played a crucial role in guiding me on the essential information to gather for showcasing my offerings. Additionally, they invested time in comprehending my business, ensuring that the website’s appearance and ambiance aligned seamlessly with my branding. I extend my heartfelt thanks to the team for their prompt and highly professional service.
Taleasha Cole

TC Blended Learning